Frequently Asked Questions For Purchasing Printer Parts and Copier Parts
We understand you may have questions about purchasing printer and copier parts. We’ve compiled a list of frequently asked questions to provide you with the necessary information. If you don’t find the answer you’re looking for, please feel free to contact us for further assistance.
What payment methods do you accept?
Customers pay by Bank Transfer(T/T) for most orders. For trial or small orders, you may choose Western Union, PayPal, or Credit Card. If you want to pay by credit card, we will make a unique link to pay online. Our Paypal account is: admin@skysheen.com
How do I send an inquiry?
We make offers according to the quantity you request, so if you want an accurate quotation, please try to write the specific quantity of the items you need.
If you are not sure of the correct name of the printer parts not listed on our site, you may send us pictures and models of the printer. Then, we can try to make sure what you want. It would be better if you could send us the OEM Code (Manufacturer Part Number). Generally, our offer is based on the price term of EXW Shenzhen, China. If you require pricing based on a different term, please specify it in your inquiry.
Do you have items not listed on your site?
We may not update our site in a timely manner with new models, and we may not add too old or unpopular models. So, if you need these models, please contact us.
How do I test your products?
You may place the bulk order directly for most printer spare parts, like fuser film, fuser rollers, pickup rollers, etc.. However, for most toner cartridge parts, it is better to place a trial order to test the sample before placing a bulk order. For details, we will give you suggestions according to the items you request.
Do you sell products worldwide?
Yes, we are an important exporter of printer and copier parts in China, the biggest place manufacturing printer spare parts and consumables. Over the past 15 years, our competitive products have become increasingly popular worldwide because customers are satisfied with their quality and have obtained substantial profits by selling them, especially in the markets of Europe, South America, and Africa.
What is the difference between refurbished and remanufactured printer parts?
Refurbished printer parts are typically used or returned components that have been inspected, cleaned, and repaired to restore them to a functional condition.
Remanufactured products undergo an extensive rebuilding process where some used components are replaced with new or reconditioned parts, and then tested to meet or exceed OEM (Original Equipment Manufacturer) specifications.
Generally, remanufactured printer parts are priced higher than refurbished parts but lower than brand-new OEM parts. They offer a balance between quality and cost savings.
Is the quality of compatible new products better than the refurbished or remanufactured printer parts?
Compatible new products are manufactured by third-party companies and designed to be compatible with specific printer models. There are high-quality, common-quality, and low-quality products in the market. The high-quality compatible printer parts may be close to the original or remanufactured products, while the low-quality parts may be worse than the refurbished products.
Ultimately, the quality of compatible new, refurbished, or remanufactured printer parts can vary. We will supply suitable, competitive products according to your requirements.
Do you supply product catalogs?
We don’t supply product catalogs because there are huge models of printer parts. It will take you a long time to check these catalogs, and it will be hard for you to understand their importance. If the demand for the models is low, we won’t add them to our site. By visiting our site directly, you may know what competitive products we could supply, and you should pay more attention to the products you are interested in.